Q: Are you trading company or manufacturer?
A: We are manufacturer.
Q: How can I get the quotation?
A: Please send your inquiry to us.
Q: How do I choose the right model？
A: Please provide us the following details, Such as size/application/capacity/Material/accuracy/quantity etc. and other related parameters you need.
Q: Can you produce according to the samples?
A: Yes, we can produce according to your samples or technical drawings.
Q:What production certifications do you have?
A:We have CE, Rohs, FCC, ISO9001, SGS verifies etc.
Q:What is lead time?
A:In stock, the leadtime: within about 5-20 working days.
If the order items are lack of stock,the leadtime: 4-6 weeks.
Q: What is your MOQ?
A:Sample order (≥1 pcs) is acceptable.
Q:What is the express delivery?
A:DHL, Fedex, TNT ,EMS, UPS etc. We will choose the safe and cheapest way for you to reduce your cost.
Economic shipping way: by sea, by air transport If you place mass order with us, the shipping way of by sea or by air transport will be ideal choice.
Q: Can you offer digital indicator?
A:Yeah,we can.we have two production DEPT, included load cell production DEPT and amplifer production DEPT.
Q:How do I place an order if ever?
A:Please offer you require sensor details and specific application, we will send the technical parameter and quotation for your confirm, and then we will send PI for you to place a final order.
Q:What is the XJCSENSOR Incoterms?
A:EXW / FOB SHENZHEN.
Q:What is the XJCSENSOR Payment terms?
A:Cash, Credit card or T/T.
Q: Is there any after-sale service?
A: After you receive our product, if you have any questions or need any assistance, we can provide you the after-sale service by e-mail, skype, telephone and WhatsApp etc.
Q:What is the quality guarantee?
A:Quality guarantee: 12 months.
If the product has quality problem within 12 months, please return it to us, we will repair it; if we can’t repair it successfully, we will give you a new one; but the man-made damage, improper operation and force majeure will be excepted.
